How can we help you?

Go to Content → Attractions in your back-office, click Add Attraction, fill in the details and hit Publish. It will appear on your website, mobile app and Website AI Assistant instantly.

Yes — Eventya supports up to 6 languages per platform. Each content item has a language tab. You can translate manually or use the built-in AI translation assistant.

Go to Content → Routes, create a new route, then drag and drop attractions into the order you want. Routes appear on the website, app and Website AI Assistant automatically.

Yes — you can embed specific views (map, event list, attraction detail) as iframes, or use the Eventya API to pull content into an existing site.

The mobile app is included in the Destination and Regional plans. It is automatically generated from your CMS content and stays in sync.

Your app is published to the App Store and Google Play under your destination's name. You get a direct download link and QR code for print materials.

Yes — attractions, routes and maps are cached for offline use. Visitors can navigate even without a data connection.

Content changes sync to the app in real time via push. No app store update is needed for content changes — only for feature or design updates.

It answers visitor questions about your attractions, opening hours, routes, events and practical info — based on your CMS content and helpdesk FAQs. Embedded on your website and mobile app. It does not hallucinate outside your data.

It helps your team build pages, create content blocks, write descriptions and explain platform features — all from a conversation. Ask it to create a page and it builds the structure for you.

Yes — if it cannot answer a visitor's question, it escalates the conversation to your helpdesk team automatically.

Yes — it's always on, on your website and mobile app. Your helpdesk team handles escalations during your defined working hours.

Both the Website AI Assistant and CMS AI Assistant are included in the Destination and Regional plans. The Starter plan does not include AI.

Eventya starts at €0 — you get a fully functional platform on a test URL for free. You pay only when you switch to your own custom domain. Paid plans start at €59/month.

We accept all major credit and debit cards (Visa, Mastercard, Amex) as well as bank transfer for annual plans. Invoicing in EUR.

Yes — you can upgrade, downgrade or cancel anytime from your account settings. No minimum contract, no cancellation fees.

Your free period starts when you create your platform. There is no time limit — you stay free for as long as you are on the test URL.

The first invoice is generated when you add your custom domain and activate it. Until then, everything is completely free.

Every paid plan includes a 30-day money-back guarantee. If you are not satisfied in the first 30 days after going live, we refund in full.

The Starter plan supports up to 50 pages of content. Destination and Regional plans support unlimited pages, attractions, routes and POIs.

No bandwidth caps and no visitor limits on any plan. Storage limits apply per plan: 5 GB on Starter, 25 GB on Destination, unlimited on Regional.

Starter plans support a small team. Destination plans include multi-user access with role-based permissions. Regional plans include unlimited users. Contact us if you need specific user counts.

We offer a 50% discount for registered non-profit organisations and public DMOs. Contact us with your registration details and we will set up the discount on your account.

Yes — Eventya has been used on EU PNRR-funded projects including Attractive Romania (€7.4M). We can provide the necessary documentation for public procurement processes.

Yes — reach out via the form below and describe your organisation. We evaluate each case individually and have flexible arrangements for small destinations with limited budgets.